Across the globe we're settling into a new normal — an immediate acceleration of digital shopping — which has dramatically changed the way we live, work, and buy. It has impacted how we spend, send, and use money, with a tsunami-like ripple effect on many parts of the global economy. By mid-March, online shopping in the US had already surged 35% from 2019 levelsWhile businesses of all sizes have been impacted, small businesses are in a particularly tough situation.
Here are six truths we're recognizing in this new normal and are using to help guide our product priorities to support sellers:Leading companies and brands are already powering cohesive omnichannel strategies that integrate mobile, online, and in-store commerce seamlessly. With in-store shopping severely limited across all categories of businesses, buyers are seeking out robust digital commerce experiences like never before.
program is helping small businesses that are innovating in the financial space get up and running fast and with dedicated Visa support. , companies can pay employees or gig workers quickly by moving money to their Visa debit cards in real time— which is more critical now than ever. We are also helping our clients make it easier for people when sending and receiving money to others – whether you're a small business owner who needs funds for business or someone who needs to send or receive money from friends or family, both domestically and around the globe.
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