Worker monitoring tools see surging growth as companies adjust to stay-at-home orders

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With the shift to remote work, companies are looking at new ways to track employee productivity.

"Prodoscore is all about helping companies maximize the profit potential of their teams, and it represents the right technology at the right time," Naficy said.

Reggie Scales, senior vice president of Vonage, has been using Prodoscore for two years to track his sales team and give them better feedback. It's worked so well that he's considering permanent changes to the way his sales operation works, he said. "We feel that the demand will slide a bit more as some companies go back to the office, but that it will remain much higher than" it was pre-coronavirus, said Dave Nevogt, co-founder of Hubstaff. "Remote work will become more mainstream and also some companies will decide that they can let their people work from home or remotely at least a few days a week."

"Just hearing the word surveillance for some employees will be immediately intimidating, especially since it all probably feels very unfamiliar and can seem like an invasion of privacy," said Dawn Fay, senior district president for Robert Half in New York. "If employees feel their boss cannot trust they are working and being productive while remote, it could have a negative impact on company morale, which in turn could impact retention down the road.

 

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