Holland America charging stranded cruise workers for internet - Business Insider

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Carnival-owned Holland America is charging unpaid crew workers stuck on its ships $40 a month for internet, and employees are livid

"There's so many levels of wrong going on right now," a Holland America salesperson told Business Insider.Internet access isn't free for Holland America crew members stranded onboard the cruise line's fleet of ships.A Holland America spokesperson told Business Insider that the cruise line offers 24/7 "happy hour" rates for crew, thus allowing the workers to access more megabits per second.

One crew member told Business Insider that they purchased such a WiFi package for the months of April and May. They said that the cost "wouldn't sting as much if the internet worked half of the time."on May 28 providing updates on its efforts to repatriate crew members. Holland America's blog post said that the cruise line expects that the "vast majority of crew repatriation" will be finished by mid-June.

"The charge for internet is $40 for 667 mb," the spokesperson said in a statement to Business Insider. "However because Happy Hour fees are in effect 24/7 on the ships, the user balance is only 'charged,' or accrued at a small percentage of the non-Happy Hour rate." The spokesperson also told Business Insider that texting on WhatsApp is free throughout Holland America's fleet and that "a phone call with WhatsApp of 5 minutes would cost a crew member approximately five cents."

 

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Filth

I am just so tired of these kind of people, doing what they know is wrong.

just say not paying throw me off. Idiots

What a shame

CarnivalCruise shame on you. You just lost my business FOREVER.

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