GameStop In-Store Sales Dip, E-Commerce Business Booms Amid Coronavirus Pandemic

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Despite in-store sales dip, GameStop found a bright spot in its e-commerce business, where sales skyrocketed during shelter-in-place

In-store sales at retailer GameStop dropped 30 percent during the three months that ended May 2, a period during which the company close all of its 3,500 U.S. locations due to the novel coronavirus pandemic.

"During this unprecedented time, our priority is focused on ensuring the safety and well-being of our employees, customers and business partners as we continue the process of opening our stores as restrictions are lifted, in our ongoing effort to meet our customers’ needs," CEO George Sherman said in a statement. "We are proud of our team’s ability to quickly adapt to meet the increased demand for our product offerings.

GameStop said it is continuing to phase the opening of its stores where restrictions are lifted. At the end of May, 85 percent of its U.S. locations were open to limited customer access or curbside pickup and 90 percent of its international locations were open. The company closed — and later reopened — around 100 stores as protests over the death of George Floyd, an unarmed black man who pleaded for air as a white police officer pressed a knee into his neck, broke out across the nation.

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