A decade ago Joan felt trapped in a 'helpless' existence. Now she is a compassionate, focused business owner

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Joan Anderson has fled two violent relationships, raised three children in-and-out of refuges, served time for cocaine importation, fought drug and alcohol addiction, and had a six-month hospitalisation for mental illness.

"That prompted CYPS [community services] to say, 'Look, let's get you in the refuge today; we'll pick up your kids from school.'

The service offers gardening and maintenance work to people in Canberra with the labour carried out by female employees in need. Instead she said the most fulfilling element of her business had been witnessing vulnerable women gain "confidence, interaction and community engagement" through employment.Safer Families Levy has raised $21 million for Canberra hub

That money helped launch ACT Policing's family violence coordination unit, employing specialised officer Senior Constable Brendan Thurgar. It has meant officers can conduct "contemporaneous" video or audio interviews with victims at the scene. She said the unit often enlisted third-party counselling services, behavioural management courses and perpetrator programs:

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