SA’s business dexterity on full display during Covid-19

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Continuing review of facets of the operating model to meet the new realities of doing things is necessary to assure business agility

Bringing together the best innovation, continuous improvement and considerable intellectual capital has always differentiated leaders in the chemical business. This reality has, however, been brought into clearer — and more urgent — focus as a result of the global pandemic. There are many examples of businesses that have been rewarded for their investments in research and development, both in terms of value creation as well as their overall effect in society.

These changes are demonstrating the dexterity of businesses — not just in the chemicals industry but across diverse sectors. It has also tested the resourcefulness of businesses in unexpected ways, challenging creativity in how customer needs are pre-empted and expectations exceeded. These are all fundamental approaches in yielding positive results, beyond the immediate situation and the short term and is instrumental in demonstrating dexterity to the business’ stakeholders and using that dexterity to meet societal needs.

Artificial intelligence algorithms that play an invaluable role as cameras in public areas are equipped with thermal sensors to identify those who may have a high temperature and possibly fever.

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