DocuSign chief people officer's advice on virtual hiring, recruiting - Business Insider

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Here's how hiring managers can improve the virtual interview from the initial reach out to the final round

Joan Burke, chief people officer at the e-signature company DocuSign, has felt these challenges and more.

Business Insider spoke with Burke about the two pieces of advice she gives hiring managers to help them improve the candidate experience, from the initial reach out to the final interview. In a normal interview setting, it's already stressful for applicants to meet with several people. But during a remote interview, it's even more challenging.

When DocuSign would bring people into the office to interview pre-pandemic, they would often have them meet with several individuals on one day. This is easy to coordinate in-person, but can be stressful virtually. It's important, she said, to make the process straightforward. Since interviews are taking place at home, interruptions will probably happen, whether it's a baby crying or a dog barking in the background.

 

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