Retail experts discuss impact of industry's latest diversity efforts - Business Insider

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As retailers like Sephora begin delivering on diversity pledges, experts say 'much remains to be seen' about the industry's newest efforts to help minority-owned businesses

, a call to action for retailers to commit 15% of their shelf space to Black-owned brands created in the wake of the protests.

Still, progress remains sluggish for some retailers, experts told Insider. Other businesses have also failed to account for barriers facing minority businesses — such as supply chain and infrastructural scaling costs that leave minority-owned businesses struggling to get on the shelves being offered by retailers.

While in some cases, a large retailer may extend a line of credit to a brand, Sykes said there are often specific stipulations to obtain them, such as order size and volume. As a result, many small business take on high-interest bank loans that leave them swimming in debt, an issue Diversity Retail is working to prevent among high-risk minority-owned brands.

"Until major retailers step up and dedicate shelf space to Black-owned businesses, we'll continue to lack equitable market share for Black business owners," James wrote in an email to Insider.

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