What to do when your energy company tells you to increase your direct debit

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HOUSEHOLDS are facing energy bill hikes amid rising wholesale gas prices and shrinking competition but now suppliers are rumoured to be hiking direct debits to cover their own rising costs. Here ar…

It will then calculate how much they think you will spend each year based on how much they charge for each unit of gas and electricity.This means you may pay more and build up a credit in the summer months when you use less heating but it could balance out in the winter when usage usually increases.It may be tempting to access the surplus amount of credit that has built up over the summer months in your account, especially if you are worried about your supplier going bust.

Before claiming back any money, you should think about whether you are likely to have higher energy bills in the months ahead and if you can pay them without the creditAn energy supplier can regularly review your direct debit to check you are paying enough to cover your usage. Your supplier normally has to let you know about a payment increase at least 10 days before it happens, known as a 'direct debit guarantee'.Can I cancel my energy bill direct debit?Regular missed payments could also harm your credit score.

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