19 Investigates helps Cleveland Heights business with water shutoff notices because of bill it didn’t owe

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A local business owner reached out to 19 Investigates, saying the water department keeps threatening to shut off his service because of an unpaid bill that he’s not responsible for.

Gathy talked with the employee sent out to clear up confusion; even he told Gathy he knew there was a misunderstanding somewhere.According to the water department, Gathy is right.

A spokesperson says Gathy’s business address was incorrectly assigned to the account for the irrigation line when Cleveland Water inherited it from Cleveland Heights in 2017.

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