Poor tech, opaque rules, exhausted staff: inside the private company surveilling US immigrants

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BI claims it provides immigrant tracking and ‘quality’ case management. A Guardian investigation paints a very different picture

Immigrant advocates and former BI employees worry such monitoring may result in longer, even permanent, surveillance.Ice did not respond with an on-the-record comment by the time of publication but said Isap was effective in ensuring people complied with release conditions, court hearings and final orders of removal. BI’s technology was one aspect of the program, Ice said, and was effectively deployed in support of case management efforts.

 

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