South Africa’s IT industry bounces back — with some exceptions

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BMIT’s ICT Market Overview and Sizing Report revealed that while some sectors of the ICT industry observed significant growth in 2021, others have not been as successful.

South Africa’s information and communications technology industry has made headway in returning to its pre-pandemic annual growth levels of 5% to 6%. Still, the bounce-back varies significantly between different subsectors.

BMIT’s research found that a quarter of the business customers it surveyed said their revenues were still down compared to 2019. According to BMIT, the telecoms subsector’s growth was dragged down by dwindling voice markets and mixed growth in the mobile sector. BMIT expects the rollout of fibre in the country to be ongoing, adding that fibre-to-the-home services are now moving quickly onto lower-income segments.

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