Three Ireland: the refunds related to the overcharging of 29,000 customers, over the period of July 2019 to December 2021. Picture: Getty
Three Ireland has been forced to refund tens of thousands customers a total of €335,000 after overcharging them while roaming abroad. The refunds related to the overcharging of 29,000 customers, over the period of July 2019 to December 2021, who called a local number while roaming and did not use the international prefix 00 when dialling the local number.
In these cases, Three incorrectly charged the customer for calling a country with a code similar to the first three...
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