Samsung allegedly owes a business over $35,000 in trade-in credits it failed to pay

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A business that purchased 125 Samsung Galaxy S22 Ultra units from Samsung has been shortchanged more than $35,000 after taking advantage of a trade-in deal.

) that Samsung never credited it the $45,000 it claims it was due from a massive trade-in deal for 125 Samsung Galaxy S22 Ultra handsets. Using the handle T_A_I_N_T on the social media site, the Redditor explained that between April 15th and June 8th of this year, he ordered 125 handsets for employees .

Three separate orders were submitted to Samsung starting with the purchase of 50 Galaxy S22 Ultra units on April 15th. With Samsung, businesses must pay in advance even for a trade-in deal, so a payment of $55,499 was made to the Korean manufacturer. The amount expected from the trade, $35,880, was never applied to the purchase or sent to the buyer even though he received this notification on May 8th:"We have received your trade-in devices and we are processing it.

The second batch of 50 Galaxy S22 Ultra phones was ordered on May 3rd. The business paid $59,113 for the handsets and expected to get back $40,060 from the trade-in plus an additional $2,113 from a negotiated price match. Samsung only applied the trade to 43 returned phones resulting in a payment made of $35,460 for a shortfall of $6,713 as Sammy failed to honor the price match.On June 8th, the last 25 units were ordered for which the company paid the amount of $26,823.

The business disputed the transaction with American Express and Amex quickly credited the account with $9,713 to cover the shortfalls from the second and third orders. But the $35,880 is still not accounted for. Just in case he doesn't get satisfaction from Amex, he has a list of who to contact next:PayPal Reserve your Samsung Galaxy Z Fold 4 now!Reserve the next Galaxy and get $200 off in Samsung credits as well as some exclusive offers.Now would be a good time to give you a practical tip.

The business involved in this article says that it does have evidence that backs up its side of the story . There is still the matter of $35,880 and if we hear anything one way of the other, it will be added to this article.Get the most important news, reviews and deals in mobile tech delivered straight to your inbox

 

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