Carlos Da Silva: The HMO industry and the challenge of COVID-19

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In an emerging world of apps — FinTech, InsurTech, HealthTech, hospital and medical practice management software, and customized web-based platforms — health maintenance organizations have robustly kept up with the times. TheNextPage2022 PhilSTAR36

In an emerging world of apps — FinTech, InsurTech, HealthTech, hospital and medical practice management software, and customized web-based platforms — health maintenance organizations have robustly kept up with the times., the Association of Health Maintenance Organizations of the Philippines has been helping institutionalize electronic HMO services in the country.

HMOs and their managed-care programs and patient-centered service delivery have undoubtedly gained more attention from the public, which could encourage a shift in health benefit spending among individuals and corporate clients moving forward.COVID-19-related insurance and medical claims paid since the start of the pandemic until the end of 2021 have amounted to P16.71 billion. Of this amount, P12.82 billion or 77% was paid in 2021, while P3.89 billion or 23% was paid in 2020. Of the P12.

Despite the difficulty of doing business in these trying times, there is something positive to look forward to now that the end of the pandemic is in sight. HMOs and their managed-care programs and patient-centered service delivery have undoubtedly gained more attention from the public, which could encourage a shift in health benefit spending among individuals and corporate clients moving forward.

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