on Facebook, the protest has to do with an apparent fare change that went viral amongst Grab riders. Reportedly, an apparent screenshot showed a RM3 fare for June 2022 when the riders’ fare has always been RM5.
The screenshot that went viral is reportedly a doctored screenshot. However, many riders have shared their frustrations on the“We struggle for our rider friends for justice together. What’s wrong with just stopping work for one day to give an impact on Grab to make changes to protect the riders?” wrote a member onAfter reaching out to Grab yesterday, a representative sent us a statement today regarding the riders’ protest. They also deny that they have lowered fares for the riders, as well.
“You are right to assume that we have not changed our fares, and it was a misunderstanding which we have already addressed it with them, now almost 2 weeks ago. And from what I understand, if you search through the various rider groups you will see many comments suggesting riders against it anyway, so we rather not fan an unnecessary flame.”that Grab sent to the riders said that the “viral screenshot” saying the riders’ fare changed from RM5 to RM3 is actually a “technical error” in June 2022.
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