Business agility has proven crucial to businesses, including the retail industry, during the onset of the pandemic. The ability to adapt quickly and think of strategies to keep afloat given the instability and uncertainty of the market, have become key tools in surviving and even thriving.
Policarpio further explains that industries, especially retail, are heading toward Omnichannel—a multichannel approach that ensures businesses can serve customers in-store and those outside of it. “While stores will be ever present, the key with omnichannel is having a seamless experience. With a seamless experience, businesses can expand their capabilities and multiply their efforts in achieving growth.
“What separates Yondu from others is the consultative approach and the personalization we provide to our clients—we try to go beyond what’s expected. Since we provide analysis on how IT can aid in improving a business, the services we provide are more holistic rather than single objective or band-aid solutions,” Policarpio explains.
Understanding the need of every business to adapt to a new kind of normal, Globe has evolved from being a telco to becoming a trusted partner in digital transformation.
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