While the food and beverage industry is still being heavily impacted by COVID-19, there are establishments that seem to be weathering the storm a little better. One thing that’s common among them is their ability to quickly adapt to the changing times and address market needs through technology. While many of these tech tools have existed even before the pandemic, the adoption of these technologies accelerated greatly in 2020.
Diversifying ordering methods and delivery app partnerships allow for continued operations, even if dine-in operations will temporarily halt due to restrictions Some raw material providers also didn’t need to create their own websites. For instance, farmers now utilize social media to sell produce directly to consumers and food businesses, too. Besides online solutions and tech tools, in-house facilities such as digital kiosks are now seen popping up in a lot of fast food branches.
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