JONATHAN COOK: Artificial intelligence is coming to small business near you

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ChatGPT responds to requests in conversational English, allowing even non-techies to use AI

In my last column for the year, instead of adding to your beach book list I thought I would give you a challenge to augment your intelligence.

This is still a prototype and not perfect , but great for getting to know what the future holds. You might just need to know what is coming to a business near you. It replied very coherently, tempting me to use that as my column while I watched the World Cup. But being conscientious I asked it to write the column in fewer words. It came up with:

“This can help increase sales and satisfaction. ChatGPT can also be integrated into a small business’s marketing and advertising efforts, providing targeted campaigns and personalised messages. Overall, ChatGPT can improve customer service, automate tasks, and drive sales for small businesses.”Then I asked it: “Can you write a business plan for a consultancy advising businesses how to use ChatGPT in their businesses?” Its reply was perfectly cogent, but generic. So I replied, “Thanks.

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