The right software can help fix the IT shortage affecting every industry

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The global shortage of IT professionals, and growing burnout within the profession, is affecting businesses of all sizes GoTo ad

determines that 49% of business decision-makers say analytics helps them make better decisions, 16% say that it enables critical strategic initiatives, and 10% say it helps them improve relationships with customers and business partners.These solutions are easy to train up IT technicians on. Rescue and GoTo Resolve enable you to set up technician groups and easily manage permissions, as well as create quick configurations, making life easier for everyone.

GoTo Resolve can help irrigate the IT desert by providing remote access troubleshooting, support, ticketing, and camera sharing a click away. Each can be used securely without having to access a VPN. Meanwhile, Rescue boasts more than 99.99% uptime, interactive video support, and works across almost all devices. Essentially, many of the services an enterprise needs to hire for can be procured through Rescue and GoTo Resolve.

Rescue and GoTo Resolve are both easy to use."Easy" is critical when non-tech people need to do tech tasks. And each is an invaluable tool in the customer support ecosystem, with built-in efficiencies that solve seemingly insoluble problems in minutes. As the IT talent problem persists, the variety of options and ease of use that Rescue and GoTo Resolve offer can become part of the solution.

 

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GoTo There isn't global shortage of IT professionals. If anything, there are much more IT professionals, even so than are being paid honourably for the quality of their services, to be rightly said. 🖋

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