Are robot waiters the future? Some in restaurant industry think so

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Many think robot waiters are the solution to the industry’s labor shortages. But others note how they can’t yet take orders, and many restaurants have steps that they can’t adapt to.

FILE - A robot serves to the customers at the Naulo restaurant in Kathmandu, Nepal on Sept. 17, 2022. You may have already seen them in restaurants: waist-high machines that can greet guests, lead them to their tables, deliver food and drinks and ferry dirty dishes to the kitchen. Some have cat-like faces and even purr when you scratch their heads.waiters the future? It’s a question the restaurant industry is increasingly trying to answer.

"Restaurants are pretty chaotic places, so it’s very hard to insert automation in a way that is really productive," said Craig Le Clair, a vice president with the consulting company Forrester who studies automation.Boston Dynamics robots accompanied models walking Coperni’s Fashion Week show in Paris on Friday, March 3.

Zhai said the robots give human servers more time to mingle with customers, which increases tips. And customers often post videos of the robots on social media that entice others to visit.FILE - Robot waiters serve customers at Rasa Koffie, Pasar Baru, Jakarta, on Jan. 14, 2022. Labor shortages accelerated the adoption of robots globally, Le Clair said. In the U.S., the restaurant industry employed 15 million people at the end of last year, but that was still 400,000 fewer than before the pandemic, according to the National Restaurant Association. In a recent survey, 62% of restaurant operators told the association they don’t have enough employees to meet customer demand.

The U.S. was slower to adopt robots, but some chains are now testing them. Chick-fil-A is trying them at multiple U.S. locations, and says it’s found that the robots give human employees more time to refresh drinks, clear tables and greet guests.

 

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The shortage is wages not labor companies an business need to pay an Hornorable wage 😡🤬

MANY IS NOT A PERSON. WHO TF IS MANY?

Do we have to tip them too?

This is what will happen in the future. Do not open bodies of flesh and bones anymore because those Yamadas robot things will replace you with their arrogant evil. You are contaminated with evil.

Anybody asked what happens to food workers? Is the robot technology the story? Or the next huge social shift that pushes service people out of the city?

as long as they don't flirt with the customers, I'm good

It’s not just labor shortage. It’s the cost of labor.

So the solution is to take away people's earnings and to make businesses even more money? Of course it is.

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