At its annual product event on Wednesday, Uber unveiled a new teen accounts feature, which allows teens between the ages of 13-17 to hail rides and be in the car on their own. Their parents and guardians can also monitor them remotely through the app. The new option rolls out on May 22 in more than a dozen metro areas in the United States and Canada – including New York City, Atlanta, Dallas and Houston – with plans to launch in more cities in the coming weeks and months.
A live trip-tracking feature also lets a parent follow the trips’ progress via the Uber app. And parents can contact the driver directly during the trip as well as contact Uber’s support team. Khosrowshahi also said that “only experienced and highly-rated drivers will be eligible to complete trips with teens.” Uber said it consulted Safe Kids Worldwide, a nonprofit organization dedicated to protecting children, with the development of the teens account offering.
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