with some of the country’s leading executives across a range of industries at the Saxon Hotel & Spa in Sandton. Attendees delved into the main benefits, business concerns and challenges associated with “as-a-service” offerings, shedding light on where true benefits can be gained, as well as pitfalls and hidden costs.
This agility is further elevated by the scalability of services, allowing rapid adjustments to meet evolving needs. XaaS further democratises advanced technologies, granting access to tools and resources previously out of reach. As service providers handle maintenance, updates and security, users are liberated from cumbersome upkeep and benefit from streamlined operations, enabling them to redirect their focus towards innovation and improving end-user experience.
Navigating cultural shifts and change management poses challenges, requiring organisations to adapt their workforce’s skills and mindsets. While the benefits of XaaS are promising, delegates agreed that addressing these challenges is vital to harness its potential effectively.Delegates believed that the success of an “everything-as-a-service” relationship relies heavily on a collaborative partnership between service providers and clients.
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