"The best thing to do is to empower and enable employees to completely embrace new technologies, and with the right kind of governance and guardrails, companies can help [employees] understand the technologies and facilitate the usage of it," said Apratim Purakayastha, chief product and technology officer at Skillsoft, a learning management platform.
"They'll then understand the value of the technology in what they are doing in their daily work," Purakayastha said."An HR person could understand how he or she could [create] more efficient job descriptions, or a marketer could understand how quickly a first draft can come out. Employees will feel more empowered and less threatened, and that's a big key to retention.
"Start to think about putting AI as tools in the hands of your people that will help them do what they're great at even more effectively. But in striving for efficiency, it's not because you want to eliminate jobs," Atkinson said."It's because you want to unlock the human capacity to deliver more and better, which benefits the individual, benefits the organization, and ultimately, I think it will benefit society.