We hope this letter finds you well, amidst the ever-busy world of vlookups, circular references, and the occasional forgotten password or coffee spill on a keyboard.Key findings derived from new SAP Insights research found that AI-driven advisors help strategize and propose action and decisions while predictive capabilities improve strategic planning and resilience in business operations.Companies, for the most part, only care about three things: Revenue, Cost and Risk.
We’re sorry for the whole ‘have you tried turning it off and on-again thing’, but in our defence, it normally does fix things.We’re sorry for the Metaverse…. actually, no we’re not. We didn’t think that was a good idea either.AI has incredible potential, but let’s be sensible and realise that as of now it isn’t more important than fire and electricity.commissioned research that identifies 14 macro trends affecting finance organizations.
Customer service representatives can use AI to provide immediate, accurate responses to client inquiries. This approach combines AI data retrieval capabilities with human problem-solving skills, resulting in better service. Customer service reps can upsell and cross-sell to select customers based on AI recommendations.AI can help with accurate calculations and reporting and provide personalised communications on key areas such as gross profit and net income.