Health Industry Experts Talk Increasing Trust and Lowering Costs

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Dr. Raj Panjabi, Lori M. Reilly, Dr. Ziyad Al-Aly spoke on a panel at the TIME100 Health Leadership Forum.

hree healthcare experts spoke about efforts to improve patient access and the future of the industry at a panel, moderated by TIME editor in chief Sam Jacobs, at theJacobs kicked off the discussion by asking Dr.

“I think the silver lining there is learning from the past, learning from the prior experiences, and making sure that we leverage those experiences and that knowledge to help us improve our response in future pandemics,” Al-Aly said. “I feel like any big institution—be it Big Media, Big Insur, Big Pharma—faces a crisis of trust, and we’re seeing that, unfortunately, play out,” Reilly said. “I’m worried that that narrative, or these beliefs—that as an industry, we’re not interested in —take hold and take root with people.” Reilly pointed to how her industry has done important work on curative or preventative medicines, such as a cervical cancer vaccine.

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