have put legal clauses in the fine print of their customer agreements that bar consumers from suing them in federal court and instead force victims to pursue a private dispute resolution method called arbitration, where they argue their case outside of the court system.
are barred from suing their employer, including when they are fighting against serious claims such as discrimination, civil rights violations and sexual harassment.Pramila Jayapal The FAIR Act, if enacted, would eliminate companies' ability to use forced arbitration clauses in any employment, consumer and civil rights cases and allow Americans to fight their lawsuits in federal court. If consumers and employees did want to use arbitration, they still could, but it would be a voluntarily process, as opposed to their only option.Mandatory arbitration agreements are everywhere. More than 60% of all online sales in the U.S.
Arbitration agreements like Chase's require consumers and employees to go before an arbitrator or a panel of arbitrators, who may even be hired by the company, to decide the final outcome of your dispute. Consumer advocates say in these cases, the arbitrators are less likely to remain objective. And there are typically few options to appeal if you don't like their ruling.
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