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Grubhub, Uber Eats and DoorDash made online food delivery a $10 billion business. Restaurants aren't happy about it

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Food delivery is expected to become a $467 billion industry by 2025. Here’s a look at the growth of the 4 companies leading the boom — DoorDash, Grubhub, Postmates and Uber Eats.

are among the many national restaurant chains that have partnered with delivery services. But for some, the extra sales from delivery also mean lower profit margins and major operational changes.

"We see this a lot more in the sophisticated restaurant chains that are beginning to really embrace off-premise and delivery," said Trevor Boomstra, director of AlixPartners' restaurants, leisure and hospitality practice. "They're adapting their physical presence and their layouts."'The honeymoon is over'

"Two and a half years ago, some of the largest delivery companies in the world were still trying to convince chain operators of the merits of it," Allen said.

 

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