Zoom CEO on security concerns: 'We moved too fast' and took 'missteps' - Business Insider

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Zoom CEO says company 'moved too fast' and made 'missteps' as privacy concerns about the popular video conferencing app have snowballed in recent weeks

Yuan also reiterated another point initially made in that blog post: that Zoom was built to serve businesses with IT support, and was not prepared to account for the growing number of people who are using the platform in unexpected ways — fromAs Zoom has ballooned in popularity — the company says it hosted more than 200 million daily meeting participants in March alone, compared to 10 million in December — ahave emerged.

In the blog post from April 1, Zoom also laid out the ways in which it's boosting security and privacy, which include bringing in external experts to asses its security and releasing a transparency report containing information related to data requests among other measures. "We take actions quickly, and we had some missteps over the past weeks," Yuan said to CNN. "Our intention [is] good, now we learned [a] lesson, and we'll double down, triple down on privacy and security before we do anything, we need to think about that.

 

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