Dining out now: 'A no-show can be a mortal blow to any hospitality business'

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In normal circumstances, not honouring a booking is hard on restaurants – but with coronavirus restrictions, it’s a disaster

As Australians slowly start to come back into venues, there’s been a lot of speculation about what the new world of hospitality should look like. I think there are actually two Restaurant 2.0s: one for the restaurants and venues themselves, and another for the people who frequent them.

 

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When making reservations get credit card number. Hard to be no show

The dining experience is fakakte now. I’d rather pick up and eat on my deck rather than the new restaurant atmosphere.

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