to face claims of problematic work cultures while portraying themselves as champions of inclusion and diversity.
A group of white teens came in and applied some of the company's darkest complexion products "in gleeful blackface;"While employee complaints were disregarded, customers who complained were pacified with gifts and full refunds, according to the letter. One, Lina Mohammed, a former part-time employee, identified herself as a Black hijabi Muslim. Speaking to Business Insider today, she said her manager "rolled her eyes" when she asked for leave to celebrate the festival of Eid.
"There was no support for the fact that people would just come up to us and touch our hair or people would touch my face and make comments like, 'I need someone with my skin tone to help me,'" she said.
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