Delta Air Lines CEO Ed Bastian on why airlines eliminating change fees - Business Insider

  • 📰 BusinessInsider
  • ⏱ Reading Time:
  • 27 sec. here
  • 2 min. at publisher
  • 📊 Quality Score:
  • News: 14%
  • Publisher: 51%

South Africa News News

South Africa South Africa Latest News,South Africa South Africa Headlines

Delta's CEO reveals why the airline industry is nixing the change fees that once produced 3% of revenues — and how happier travelers could make up the difference

"We need to take that revenue stream out and reinvest the savings into more reliable streams, to travel that customers can count on, that they should expect from Delta," CEO Ed Bastian said of change fees.In late-August, Delta, American, and United all announced that they were permanently getting rid of change fees on domestic flights.

on travelers who want to tweak their plans for domestic and some regional flights. Rival airline Southwest has marketed its lack of change fees for years. "So while we suspended it during the pandemic," he added, "we understood long-term, it wasn't a portion of our business that we should reliably count on."

"We need to take that revenue stream out and reinvest the savings into more reliable streams, to travel that customers can count on, that they should expect from Delta."

We have summarized this news so that you can read it quickly. If you are interested in the news, you can read the full text here. Read more:

 /  🏆 729. in ZA
 

Thank you for your comment. Your comment will be published after being reviewed.
Please try again later.

Interesting Business Travel 'Coggins Technical Associates'

South Africa South Africa Latest News, South Africa South Africa Headlines

Similar News:You can also read news stories similar to this one that we have collected from other news sources.

An inside look at aerial firefighting of raging West Coast wildfires - Business InsiderBusiness Insider is a fast-growing business site with deep financial, media, tech, and other industry verticals. Launched in 2007, the site is now the largest business news site on the web.
Source: BusinessInsider - 🏆 729. / 51 Read more »

Delta Air Lines has banned 350 passengers for not wearing masks - Business InsiderBusiness Insider is a fast-growing business site with deep financial, media, tech, and other industry verticals. Launched in 2007, the site is now the largest business news site on the web. They don’t have to ban me If flying is that much of a viral risk I’m just not boarding ever again I have a car and enjoy the scenery. Plus I don’t have to get molested by TSA before getting in my car!
Source: BusinessInsider - 🏆 729. / 51 Read more »

Limited-time offer: Business Insider subscription with Brex card - Business InsiderBusiness Insider is a fast-growing business site with deep financial, media, tech, and other industry verticals. Launched in 2007, the site is now the largest business news site on the web. Who TF would want a business insider subscription Why don't I get this with my AMEX platinum?
Source: BusinessInsider - 🏆 729. / 51 Read more »