The car industry survived the pandemic. Here's what the future holds

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'The industry and consumers have been resilient.'

, GM could meet its target of 1 million global EV sales in four years. Ford started customer deliveries this month of its all-electric Mustang Mach-E SUV, which has already exceeded sales expectations.

Jonathan Goodman, chief operating officer at Polestar, the Swedish electric performance brand owned by Volvo, said consumers' mindset on these silent vehicles, like his company's minimalist, avant-garde Polestar 2, will change once they're behind the wheel. "COVID really accelerated those digital buying patterns," Chris Sutton, vice president of automotive retail at J.D. Power, told ABC News."The consumers who went through the [online] process had a good experience."

Brauer expects online sales to multiply and possibly even replace the arduous in-person process of haggling and negotiating.Schuster agreed."You can coordinate the purchase without leaving your house. That's appealing to a lot of people. Consumers have become savvier in the buying process in the last few years."Nissan is launching Nissan@Home, a complete online shopping program for customers who do not want to travel to a Nissan dealership.

 

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Will that continue 'next year, Analysts

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