Amazon Web Services BrandVoice: Five Lessons Business Leaders Can Learn From A Data-Driven City

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Five Lessons Business Leaders Can Learn From A Data-Driven City

We can learn a lot about how to overcome those challenges from one of South Africa’s biggest cities.eThekwini is a municipality in South Africa’s KwaZulu-Natal province, which includes Durban, the third-largest city in South Africa with a population of 3.9 million. In 2018, Cape Town, South Africa, came close to running out of water. eThekwini officials recognized that they might be next.

Raw data does not assist decision-making. This program assisted a great deal in analyzing the data so that information is ready for decision-making. People tend to support technology when they see the benefits. That’s what this program has achieved.” — Sibusiso Makhanya, deputy city manager for Trading Services, eThekwini Municipality

Between the producers and consumers is the platform team comprising a small group of ASU CIC data engineers who ensured that the proper infrastructure and services were available.Before SHANA, eThekwini’s water unit kept its data in spreadsheets. It was incomplete and difficult for anyone who wasn’t a data analyst to understand.

The SHANA platform is cloud-based, so it could be set up immediately and scaled as needed. SHANA started with data from three sources, but producers can add more as they need them. Also, the ASU CIC uses 95 AWS services, so the team had access to advanced tools like Amazon QuickSight, which can read and consolidate data in different formats.

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