CIBN, ACAMB partner to bridge reputation gap in banking industry | TheCable

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The Chartered Institute of Bankers of Nigeria (CIBN) says it is partnering with the Association of Corporate Affairs Managers of Banks (ACAMB) to bridge the gap in the perception and

CIBN gave the assurance on partnership and collaboration last Thursday when the newly inaugurated ACAMB executives paid a courtesy call on the council and executive management of CIBN at Bankers House in Lagos.

“Meanwhile, the banks are doing everything within regulatory means but most of these customers lack the basic information to access the products and services. Aside from this, customers these days do not have the patience to engage Banks and follow through on service issues before making a show of such on social media at the expense of banks’ images,” he said.

“We want to specifically commend CIBN for its consistent efforts at ensuring a healthy and competitive banking and financial industry in Nigeria,” he said.

 

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