CFOs need to adjust their thinking in three key ways before they’ll be ready to fully embrace the set of technologies needed for autonomous finance.
Write down all the benefits of pursuing the innovation. Provide as much detail as you can about the benefits. Human-centricity: The more important a decision, the more it needs to be made in the name of benefiting humans.It’s clear that getting comfortable with how autonomous technologies make decisions and developing appropriate guardrails are significant undertakings involving AI ethics; appointing and managing the right AI talent; and developing in-depth documentation, safety, and security practices.
Assigning “grandmaster” designers who monitor technologies’ performance and take responsibility for it: Designers should anticipate what behaviors the technologies could develop after their initial launch, seek out unanticipated consequences, and address them. Asking the team, “What would this look like if it were easy?” when presented with a new initiative that appears time-consuming, complicated, or difficult.Here is how one client company, a large multinational consumer company, approached “leading from the front” in technology.CFOs know how a lack of digital skills throughout the finance team hinders the return on digital finance investments.
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