Why Disney World Obsessives Loathed the Company’s Former CEO

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The people obsessed with Disney parks think Cinderella’s castle has lost its magic.

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I think it was uniformly positive, both within and outside the company. For a lot of people, there’s both a sense of relief and a sense of hope. Which is kind of ironic because if you look at all the attractions that opened recently in the parks, they were launched or announced when Bob Chapek was president of Walt Disney Parks and Resorts. So all the stuff that’s opened recently was probably his decision when he was that president.

No, I think it’s the people that he put in charge. I think right now the Imagineering leadership team does a very good job of promoting themselves on Instagram and should spend more of that time on thinking about what guests see in the park. You can quote me directly on that. “I think right now the Imagineering leadership team does a very good job of promoting themselves on Instagram and should spend more of that time on thinking about what guests see in theIt does seem really surprising that stuff like this happened when Chapek rose through the parks.

He was the president of Parks, right! He approved Star Wars: Galaxy’s Edge, which has its good and bad points, but overall is very good. He did Mickey and Minnie’s Runaway Railway. But once he became CEO, I think he completely forgot about the parks. As I was preparing for this interview, I was trying to think of what has he announced as CEO that was not already planned when he was president. And honest to God, Dan, I can’t think of a single thing.

 

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