Thousands of customers looking to purchase an item on Amazon early Wednesday encountered an error message on the e-commerce site’s checkout page, a rare issue for a platform that has become even more of a central shopping hub for countless households during the pandemic. There were more than 9,000 user reports of issues with Amazon.com as of 9:30 a.m. ET on Wednesday, according to outage-tracking site DownDetector.
Some customers attempting to check out on the site saw the following the error message: “An error occurred when we tried to process your request. Rest assured, we’re working to resolve the problem as soon as possible. If you were trying to make a purchase, please check Your Account to confirm that the order was placed. We apologize for the inconvenience.
Si