The Better Business Bureau has issued an alert for Quest Concrete, located on Sadlier Circle on the city’s southeast side.The BBB says consumers allege the Quest Concrete:
Mortensen found Quest Concrete on Angi.com, formerly Angie’s List, and met with a Quest Concrete representative. "We thought the only thing we can do is to report this to the Attorney General's office, the Better Business Bureau and to call you,” said Seitz.We checked Quest Concrete’s website, but it’s “down for maintenance.”
"It's something to be taken pretty seriously when we issue that,” said Jennifer Adamany, a spokesperson for the BBB Serving Central Indiana. “It's a bad business practice to not be responsive to people." “The contract said one thing, the salespeople said another,” said Adamany. “We reached out to try to get some clarification on that but unfortunately there wasn't a response to our follow up questions. So, it's not yet clear who is who and the involvement between the two entities."
"For start up purposes both companies ran out of the same office and used some of the same back-office staff until early November,” read the response to the BBB. “The office had to be closed in early November due to labor issues that were brought on by the nationwide raw material shortage of Portland cement."