Reed Hastings shares the 3-word tactic that helped make Netflix a $240 billion company—it's called ‘farming for dissent'

"If you're a leader, it's important to farm for dissent, because it's not normal to disagree with your boss, right? we learn deference," Hastings said. But because companies often need new ideas and fresh strategies to grow, employees need to be"willing to argue" with their managers at times, he added.

"We didn't do much farming for dissent in those days," said Hastings."I was messianic, convinced this is the right move ... and, it turned out that lots of people had severe doubts, but they didn't know the other executives had doubts." "We make everyone , 10 to -10, whether they think it's a smart idea," Hastings said."If we had done that at the time , we would've seen tons of -7, -6, -8, and that would've been shocking."

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