Frustrated dog owners call KHOU for help after not receiving custom kennels from local company

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Frustrated dog owners call KHOU for help after not receiving custom kennels from local company
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Jeannie Gentry was one of many customers who ordered a custom dog kennel from Designs By Curlee and never received their product.

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HOUSTON — Frustrated customers are calling KHOU 11 for help, saying a local company isn’t delivering what they promised -- custom dog kennels.

“I would love to get my kennel, but I would love to get my money back,” said Anita Batemon, who called KHOU 11 from Alabama.Then, we got a call from Geri-Ann Walker in Louisiana, who started a Facebook page to commiserate with other customers.The company’s web page is down and their shop is closed. However, on Facebook, they still have an online presence at Cypress Creek Millworks and Design.

She is tracking the complaints against Designs By Curlee and said there are things consumers can do to protect themselves if they are in a similar situation.

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