Business counts the cost of Crowdstrike outage

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Crowdstrike News

Microsoft,British-Medical-Association,Delta-Air-Lines

Cybersecurity group’s glitchy security software update sees its shares slide almost 30% over past week

Shares in Crowdstrike slumped on Monday as business tried to come to terms with the financial and other cost of last Friday's global outage. Photograph: Michael Nagle/Bloomberg

“I think we should safely assume that something like this will happen again,” said EY UK & Ireland’s cybersecurity leader Puneet Kukreja. “If it’s not Crowdstrike, it will be product X; if it’s not that, it will be something else, given the interconnected nature in how the industry works.”Ireland’s demographic time bomb: too many retirees and too few babies

The outage affected at least 8.5 million machines, according to Microsoft’s estimates, which adds up to less than 1 per cent of Windows machines. But experts said the true impact of the incident could be much higher. Doctor’s surgeries and airlines were among those trying to catch up on Monday, with Delta Air Lines cancelling more than 600 additional flights as it continued to struggle to restore operations.

“A key online system we rely upon to access and update patients’ clinical records went down, causing a considerable backlog of work that will now have to dealt with in this coming week,” she said. “This will of course put considerable strain on general practice, however, staff will continue to provide care to the best of their ability.

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