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Train companies making it hard for passengers to claim compensation

  • 📰 The Independent
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Passengers are usually entitled to some money back if a train is delayed by 30 minutes or more

Caledonian SleeperClassic room on the new Caledonian SleeperOne of the first trips from Scotland to England on the new Caledonian SleeperDouble room on the new Caledonian SleeperClassic room on the new Caledonian SleeperOne of the first trips from Scotland to England on the new Caledonian SleeperThese train companies required passengers to fill in 24 pieces of information about their ticket or journey, including details of cost, class, whether the journey was during peak time and dates of...

 

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