distribution leaders face a growing list of challenges. From managing global operations and siloed data to navigating complex technology transformations and adapting to shifting market dynamics, the need for agile and efficient solutions has never been more pressing., brought these issues into sharp focus, examining how companies are evolving in their use of technology, what triggers them to reconsider their system landscapes and how they approach selecting and integrating ERP solutions.
Furthermore, participants stressed the importance of comprehensive change management processes that extend beyond superficial communication. Change management should be embedded throughout the project lifecycle, starting at the requirements-gathering stage. Businesses need to understand the skill gaps within their teams and identify what capabilities are needed for successful transformation.
Organisations consider re-evaluating their systems landscape due to a variety of triggers, often linked to growth and expansion. These include direct growth, expansion into new markets, changes in ownership, the need for process standardisation and a shift towards a customer-centric focus. Regulatory changes, new technology advancements, and the pursuit of data integrity and faster response times also play a significant role.