Psybergate is an IT company that builds bespoke software solutions and provides highly skilled resources to its clients.
Ensure that requirements and business process specifications are documented and presented in line with both current best practice, and existing product team specification frameworks. Participate in the conceptual solution design process to make recommendations to create and enhance solutions that are innovative, duplicable, and sustainable and solve complex business problems.
Manage change requests and queries, collaborating with all stakeholders, and facilitate prioritization of changes to specifications and processes, and ensure that queries, changes are tracked and accurately resolved. Make recommendations to improve client service and fair treatment of clients within area of responsibility.
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