Whether they have used the tools or not, 80% of small business owners responded that they are concerned about privacy, ethical and intellectual property issues associated with AI. But that has not stopped them from trying out the new tools or from planning to do so.
, Google's Bard or Microsoft's Bing, and two out of three said they plan to use one of the tools in their business within the next year. Some 60% agreed that AI would dramatically change their business within the next five years.Of the business owners that are currently using generative AI tools, a large majority said they use them to generate text, and a little more than half said they use them to create images or assist with general business research.
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