Companies urged to assess staff based on output when flexible work arrangement guidelines kick in

New: You can now listen to articles.SINGAPORE: The labour movement is urging employers to evaluate staff performance based on their output rather than the number of hours worked, so that flexible work arrangements can be effective.

“This goes beyond the number of hours that an employee puts into the work and it focuses on what the outcomes and the KPIs are,” she said. She added that more frequent check-ins between employees and their bosses will ensure that goals are on track to being met. Ms Yeo said outcomes-based contracts between service buyers and providers – for instance, in the cleaning and security sectors – are also important.

“This will ensure that there's actually longevity. So within this itself, it is important for us to look at proper HR practices to be put in place, proper documentation to be put in place,” she said.To aid employees in using FWAs better, more help will be given to firms to upgrade their human resource practices.

The focus will be to develop critical FWA implementation skills like performance appraisal and job redesign. If done right, these are expected to boost productivity of companies.The FWA guidelines can be an opportunity to improve their internal HR practices because they stipulate a structure in which requests are made and are to be evaluated, said Mr Aslam.

While stakeholders believe FWAs will bring about several benefits, employees who spoke to CNA had mixed views.

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