How to cancel a trip booked through Chase Ultimate Rewards online - Business Insider

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Chase just launched a refund request form so you can cancel upcoming travel booked through Ultimate Rewards without having to brave long phone hold times

or with cash — you'll now be able to submit a cancellation request online. This should streamline the process of getting refunded and help you avoid long wait times on the phone. Here's what you need to know if you want to get refunded for an upcoming reservation.

Once you submit the form, Chase should be in touch within seven business days. The issuer says it's processing refund requests in order of travel date, so if your reservation is a month or more out, you may need to wait a bit longer to hear back.Chase's Ultimate Rewards cancellation request form is only for trips that are at least three days in the future — if you're looking to cancel a trip departing in the next day or two, you'll want to call Chase Travel directly .

 

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