According to Mr Jacobs, many of those 7000 employees hold “deep experience in customer support and digital skillsets”, with 40 per cent hailing from NSW, half having more than five years of experience behind them and two-thirds being stood down from a permanent role.So far, more than 350 people had been “successfully redeployed into critical roles in growing customer support, data, digital, logistics teams within Government, large employers, and SMBs”.
“We know work won’t look the same anymore. We also know impacted Australians are talented and adaptive. This moment gives you the opportunity to draw on that adaptiveness. “This is not only relevant for the current crisis but for the years to come. I congratulate all businesses taking advantage of that opportunity.”