PwC's Michael Fenlon on leading a remote workforce - Business Insider

During a particularly stressful time, like the novel coronavirus pandemic, it's important that leaders develop new methods for checking in on their employees., a global professional services firm, told Business InsiderBy providing a space for employees to talk, leaders can identify gaps and access their employee's well-being, Fenlon said.As social distancing becomes the new normal, leaders should regularly check in on how isolated employees are feeling.

to help employees cope. PwC, for example, introduced well-being coaching sessions where employees can reach out to a professional coach to discuss anything that may be causing them stress. We're really trying to customize the support we provide. [We have] a large in-house executive coaching group in our firm. They are now providing one-on-one coaching sessions on well-being. In sessions they cover everything from dealing with stress and anxiety to "I can't focus or concentrate," and "how do I work effectively in an all-remote [environment.

Many of us are now in circumstances, not of our own choosing, where we're juggling many different demands: health and safety for ourselves and our family; young kids now at home who have homeschooling agendas and they need help; toddlers coming in the middle of a conference call. It's also a time for people to submit questions and to let us know and what's top of mind for them. Some of those questions we're able to address in real-time. We also created a site, a COVID-19 site, that's a one-stop-shop on our internal site for our people. It's loaded with FAQ information links.Hroncich:

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